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Modernize and Enhance the Bereavement Process

MHA's nanaBEREAVEMENT solution revolutionizes bereavement communication by replacing traditional letters with personalized text messages, offering a more efficient, supportive, and cost-effective approach. By leveraging a risk assessment score for each bereavement contact, the solution tailors text message content to provide individualized support, enhancing the overall experience for recipients. This innovative module streamlines the communication process, eliminating costly steps associated with letter generation and mailing, resulting in significant cost savings. With its focus on personalization and efficiency, nanaBEREAVEMENT sets a new standard for managing bereavement communications in a more impactful and compassionate manner.

Discover The Power of nanabereavement [PDF]

Bereavement Coordinators & Teams
Administrators & Leadership
Grieving Indivduals

nana bereavement and ACHC product certification logos

Healthcare Certifications & Compliance

nanaBEREAVEMENT is ACHC Certified

nanaBEREAVEMENT, a hospice bereavement support tool, is ACHC-certified and meets strict standards in areas like administration, operations, care provision, and quality management. This certification ensures compliance and highlights nanaBEREAVEMENT's commitment to providing high-quality, tech-enabled support for hospice agencies.

Bereavement Support Tool - Hospice

Learn more about ACHC Certification

“Even though death is inevitable for hospice patients, dealing with loss can be difficult for their loved ones. MHA's nanaBEREAVEMENT technological solution transforms bereavement support, making it easier for hospices to streamline communication processes and reduce costs. Earning ACHC’s prestigious Product Certification recognizes a higher commitment to quality, effective services.”

Susan Mills

ACHC Senior Program Director

nanaBEREAVEMENT Implement Text-Based Messaging to Replace Antiquated Bereavement Support Processes

Bereavement Support Through Text Messaging

Transition from outdated letters to text messaging for bereavement support, enabling faster, more personalized outreach. This modern approach ensures timely, compassionate assistance, streamlining support during difficult times.

Tailored Bereavement Support for Hospice

Provide customized & personalized bereavement support through text messages tailored to each hospice branch. With resources like grief counseling and support groups, this solution offers compassionate, personalized care to meet the unique needs of grieving families.

nanaBEREAVEMENT Configuration with Personalized Text Messages
nanaBEREAVEMENT Contact Response Positive Feedback

Feedback and Visibility for Your Care Team

Boost team morale by sharing positive feedback. Patients can respond via text to ask questions, seek support, or express gratitude—something letters can't offer. This enables your team to quickly identify those needing extra support and provide timely, compassionate care.

Efficient, Cost-Saving Bereavement Support

MHA's nanaBEREAVEMENT solution modernizes bereavement care with automated, customized & personalized text messaging, enhancing communication and reducing costs by over 50% compared to traditional methods.

nanaBEREAVEMENT Trad Vs Text Savings
nanaBEREAVEMENT Modernized Outreach

Modernized Outreach

Transform your bereavement support with our innovative solution. Replace outdated letters with personalized, text-based communication tailored to each individual's needs using a risk assessment score. Enhance the care experience for families with customized, meaningful outreach.

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Learn More About Hospice Bereavement

Scott Beard

"nanaBEREAVEMENT, the latest addition to the MHA patient communication platform, is revolutionizing traditional hospice care support. This innovative solution transitions from letters to personalized, text-based support, offering immediate comfort to the grieving. It delivers customized care, respecting each individual's journey, while also enhancing support levels and introducing cost efficiencies. nanaBEREAVEMENT epitomizes our commitment to improving care through technology."

Scott Beard

Chief Strategy Officer, Maxwell Healthcare Associates

Additional Resources