Product PULSE - Q4 2024: nanaBEREAVEMENT
Author: Maxwell Healthcare Associates
Posted: November 20, 2024
Recorded live on Nov 20, 2024 — Register to watch this session on-demand!
Join us for an exclusive deep dive into the latest updates on our bereavement communication tool, nanaBEREAVEMENT, designed to make managing and enhancing your agency's interactions easier and more effective. Here’s what we’ll cover:
- AI-Driven Response Management: An all-new Contact Response Page uses AI to categorize responses by sentiment, helping your bereavement team prioritize and connect with those who could benefit most from your resources.
- Sales and Marketing Enablement: Easily identify referral sources and share positive experiences from bereavement contacts with caregivers. Increase traffic to your bereavement resources and gain dashboard insights on engagement levels.
- Care Team Recognition and Feedback: Highlight positive feedback and expressions of gratitude from bereavement contacts to your entire IDG Team. Boost your bereavement team's morale by streamlining workflows, enhancing communication, and sharing appreciative messages.
- Special Occasion Bereavement Messages: Show support on significant dates by reaching out to bereavement contacts on birthdays and anniversaries to remind them how much they are cared for.
Don’t miss this opportunity to explore how these new features can enhance your agency’s communication and bereavement support system!