Product PULSE Series
Putting our best tech-forward and providing you with in-depth access to our latest product features, updates, and enhancements
Explore the Latest in MHA's Technology Insights, Updates, and New Features
Welcome to our exclusive Product PULSE series, where we spotlight the latest in MHA's technology insights, updates, and feature releases. Here, we’re putting our best tech forward, offering you in-depth access to all things new and improved. Whether you’re here to stay ahead of the curve or to explore how our advancements can support your goals, you’re in the right place.
Make the Most Out of Every Feature and Update
Presented by MHA's expert product team, each Product PULSE session is designed with you in mind. We aim to help you understand how our tech-enabled products work, empower you to make the most of every feature and update, and answer common frequently asked questions. Even if you're not yet a user of our tech-enabled products, our Product PULSE series provides valuable insights and an in-depth look at MHA's latest advancements in post-acute technology.
Meet the MHA Product Team
Scott Beard
Chief Strategy Officer
Maxwell Healthcare Associates
Andy O'Connell
Director of Product
Maxwell Healthcare Associates
Desiree’ Ardoin
Senior Product Consultant
Maxwell Healthcare Associates
Product Pulse
Recorded live on Nov 24, 2024 — Register to watch this session on-demand!
Featuring the latest nanaBEREAVEMENT insights!
Description:
Join us for an exclusive deep dive into the latest updates on our bereavement communication tool, nanaBEREAVEMENT, designed to make managing and enhancing your agency's interactions easier and more effective. Here’s what we’ll cover:
- AI-Driven Response Management: An all-new Contact Response Page uses AI to categorize responses by sentiment, helping your bereavement team prioritize and connect with those who could benefit most from your resources.
- Sales and Marketing Enablement: Easily identify referral sources and share positive experiences from bereavement contacts with caregivers. Increase traffic to your bereavement resources and gain dashboard insights on engagement levels.
- Care Team Recognition and Feedback: Highlight positive feedback and expressions of gratitude from bereavement contacts to your entire IDG Team. Boost your bereavement team's morale by streamlining workflows, enhancing communication, and sharing appreciative messages.
- Special Occasion Bereavement Messages: Show support on significant dates by reaching out to bereavement contacts on birthdays and anniversaries to remind them how much they are cared for.
Don’t miss this opportunity to explore how these new features can enhance your agency’s communication and bereavement support system!
Q1- 2025
Product Pulse
Feb 20, 2024 — 1:00 - 2:00 pm CT
Featuring the latest technology insights from...
Description: Coming soon...
Q2 - 2025
Product Pulse
Apr 20, 2024 — 1:00 - 2:00 pm CT
Featuring the latest technology insights from...
Description: Coming soon...
Q3 - 2025
Product Pulse
Aug 20, 2025 — 1:00 - 2:00 pm CT
Featuring the latest technology insights from...
Description: Coming soon...