Author: Cole Sorensen
Posted: October 22, 2024
THRIVE Tech Day — Fall 2024 [Free On-Demand Webinar]
At MHA, it’s important to us to have a wide range of partners to expand our consulting services and have the right solutions to optimize all facets of your agency’s operations. Our partnerships with other companies are ones that seamlessly integrate with our business’s lifecycles and are adept to addressing a wide variety of challenges. The Solution Partners of MHA are carefully chosen to align with our assessment, optimization, and adoption processes. Our partners are strategically selected to tackle specific client issues and deliver bespoke solutions. Our collaborations with industry leaders like Medalogix, Hospice Dynamix, Levo, and Trella Health allow us to expand our horizons and deliver a multitude of tailored solutions to our clients' ever-changing needs.
Post-acute agencies must optimize resource allocation and clinical decision-making to deliver effective patient care and achieve optimal outcomes. At MHA, we know that technology utilization is a must to streamline these processes and provide efficient care to patients. Whether it’s home health care or hospice care, having the tools to help agencies’ in-home clinicians make data-driven decisions is key to focusing on individual patient care.
That’s why we partnered with Medalogix, a company that has developed software solutions Pulse and Muse, revolutionary home health visit-by-visit resource management (Pulse) and hospice visit-by-visit management (Muse)4. These tools empower agencies to provide the right resources to the right patients at the appropriate times, ensuring that quality care is being provided. When agencies come to us to optimize their resource management, we know that Medalogix’s software not only ensures resources are strategically utilized, but also decisions are not being made on a whim.
Our partner’s data-driven approach and tech-enabled solutions align perfectly with MHA’s mission to streamline operations for our clients.
In the ever-shifting landscape of post-acute care, AI utilization has become more prevalent than ever. Utilizing such a tool is a big part of agencies being able to make real-time, data-driven decisions as well as keep up to date with patient statuses. At MHA, we believe in tech-enabled tools to help with our client’s operations and empower agencies to better document and monitor their patients’ admissions, discharges, deaths, and changes in patient statuses.
Our solution partner, Hospice Dynamix, believes the same. Their AI-driven and real-time EMR integrated platform accurately designates a predictive length of stay (PLOS) for every patient an agency admits. MHA provides tools that simplify the visualization of all agency’s patient records and statuses. That’s why when home health and hospice agencies come to MHA with issues such as these, we feel confident in consulting them with Hospice Dynamix. Through thorough assessments, we find the areas where agencies lack the proper visualization of patient statuses, find areas to optimize, and ultimately consult them with our partner’s tools to provide the tailored solution to help.
One of the main issues within the industry today is clinician burnout and turnover. Being a caregiver in post-acute care comes with demanding hours and large workloads. This then transitions to caregivers enduring lots of emotional, physical stress, leading to them turning over from their agency. The problem with the abundant levels of turnover in the industry is the financial strain that it has on the agency. To replace a single clinician incurs costs between $30,000 to $40,000, with an additional revenue loss of over $500,000.1 Understanding this, MHA is committed to finding solutions to prevent clinicians from turning over, and ultimately saving agencies from the revenue loss they would face if their clinicians decided to leave.
MHA’s solution partner, Levo, fits right into this helpline. They recognize that many times clinicians go through these events due to the lack of engagement they have between them and their agency. Their platform revolves around engaging employees through short text-based surveys and personalized follow-ups to allow clinicians to express their thoughts and how they are feeling with their work daily. Agencies look at these responses and identify which employees might be at risk of turnover. MHA recognizes the significant challenges faced by agencies in this area. Our partnership with Levo is designed to address these issues head-on by empowering clinicians and driving cost savings.
Watch MHA's exclusive tech showcase featuring our solution partners
Having a database with complete visibility into growth and performance for your agency is key to enabling smarter growth and healthier outcomes. A platform that monitors referrals, integrates robust CRM, and tracks sales performance is crucial for data-driven decision-making. A singular platform that agencies can utilize to gain unmatched market data, find areas where productivity may be lacking and establish where change needs to be handled is not only helpful, but moreover crucial for agencies to thrive smarter and healthier.
That’s why we utilize Trella Health’s database. Our solution partner’s unique database allows us to gain unmatched market insights to identify the right referral targets for agencies, as well as identify the right accounts to focus on to better track and manage leads. To help agencies optimize revenue and performance, we partner with Trella Health. Their expertise in data analytics and CRM management allows us to provide tailored solutions and drive growth. Through our thorough assessments utilizing Trella Health’s data, we can pinpoint where your agency is falling behind regarding referral management, CRM management, and sales productivity.
MHA stands out as the premier consulting firm in home health and hospice due to our unparalleled industry expertise and broad network of solution partners. Our profound industry knowledge, combined with strategic alliances, enables us to provide comprehensive solutions for our clients' most intricate challenges.
To discover more about MHA’s solution partners and why our consulting services are unique, reach out to us at [email protected] or visit https://www.maxwellhca.com. Together, we can evaluate, enhance, and implement strategies and services to address any area of need.
Resources:
American Medical Association. "How Much Physician Burnout Is Costing Your Organization." Accessed August 16, 2024. https://www.ama-assn.org/practice-management/physician-health/how-much-physician-burnout-costing-your-organization.
Hospice Dynamix. Accessed August 29, 2024. https://hospicedynamix.com/.
Hello Levo. Accessed August 30, 2024. https://www.hellolevo.com/.
Medalogix. "Intelligent Solutions for Advancing Patient Care." Accessed August 16, 2024. https://www.medalogix.com.
Trella Health. Accessed August 30, 2024. https://www.trellahealth.com/.