Revenue Cycle
The success of a home health and hospice firm boils down to the health of the Revenue Cycle. Our leading team of consultants identifies problem areas, saving countless dollars while streamlining care and operations toward success.
Healthy Rev Cycle, Healthier Agency.
As the backbone of post-acute agency operations, the Revenue Cycle has little room for error and waste. MHA brings a team of industry-leading post-acute consultants versed in home health and hospice operations and financial excellence. Comprehensive from start to finish, our consultants deliver essential strategic insights to transform your Revenue Cycle Management (RCM), all while optimizing your investments.
Assessment
MHA examines all facets of your billing process to understand how a claim is being processed, how it’s being billed, and if it’s being appropriately billed. We’ll take a deep dive into any deficiencies that keep you from getting paid. Explore an RCM Rapid + or RCM Level 2 for a comprehensive or thorough Revenue Cycle Assessment.
Oversight
Our experts will perform an in-depth monthly review to provide executives with detailed insight into their revenue cycle's inner workings and challenges and help identify issues before they become problems. The Financial Health & Oversight helps guide the best resolution for those issues. It gives agencies the tools they need to stay ahead.
Solution
A 360-degree look at payor involvement with your agencies. The Payor Profitability Solution is designed to give you a level of insight into how payor reimbursement and the burden of work occurs in your agency. This enables your agency to understand the heartbeat of payor implications to help empower future decisions.
Benefits of Revenue Cycle Management
- Staff Augmentation for Billing, Eligibility and Authorization
- Financial Rapid Assessments with recommendations for set-up changes to increase efficiencies
- Payor Source Setup versus payor contract review
- Contractual adjustment setup versus payment review
- Help Desk/Phone a friend for questions/issues assistance with billing issues
“A successful EMR implementation is an agency’s biggest predictor of success. It’s an investment on the front end that will give you the greatest advantage in the long run--especially in the current regulatory landscape where efficiency and quality has never been more important. You have one chance to get it right. You don’t get a do over. We decided to do it right and that’s why we hired MHA.”
CEO, Agape Care Group
“Our experience with the Maxwell Healthcare Associates team has been outstanding! They helped us with our EMR implementation, and the experience has exceeded our expectations! Their team members employed exceptional tact and project management skills, kept our team on task and demonstrated significant knowledge of the Homecare Homebase product as well as partnership with the HCHB team. If your home health or hospice agency needs help implementing or optimizing technology, Maxwell Healthcare Associates is the place to call.”
The New Jewish Home
"MHA has been an awesome partner to work with. We say jump; MHA says how high. You've met every need we've had and we're more than happy to continue these and other services into the new year and beyond"
CFO, Legacy Hospice
“A special shout out to our MHA consultants to recognize and thank each of you for the support you provided to our agencies over the past three weeks. For those who’ve reached the end of their time with LHC, it was a pleasure working with you. We look forward to the continued partnership for the remaining five weeks with the Virtual Zoom support staff.”
Director of Integration, LHC Group
“All went well. We had some hiccups with Omicron variant and illnesses but that could not be avoided. The Maxwell team did a great job following our COVID infection control process and did a good job when they were unable to go on-site due to COVID issues/office issues. Always a pleasure to partner with Maxwell.”
AccentCare Hospice
“Very much appreciated Maxwell and any personal encounters that I had…they were prompt to respond and very professional!”
LHC Group
"We are part of a decently size hospital system of 9 hospitals and over 125 offices that have a detailed expectation for downtime. Our operations were shocked when presented with reports that brought limitations to our schedule. Thanks to MHA we now have almost complete replicas of those reports being executed multiple times a day every single day and placed on our downtime machine automatically after a long 4 years of manual execution by our IT team. Worth every single penny."
Large Hospital System
RCM Overview Video
Many agencies are underinformed regarding payor sources, claims submission requirements, and authorization processes. MHA's RCM overhauls your Revenue Cycle and gets you paid in a timely matter. Contact us to schedule a Rev Cycle Assessment for your agency.
Additional Resources
